Last updated: January 1, 2025
We offer a 30-day return policy. If 30 days have passed since your purchase, we cannot offer a refund or exchange.
To be eligible for a return, your item must be unused, in the same condition you received it, and in the original packaging.
The following items cannot be returned: opened or used products, items marked as final sale, and gift cards.
To start a return, please contact us at [CONTACT_EMAIL] with your order number and reason for return. We will provide you with return instructions.
Customers are responsible for return shipping costs. We recommend using a trackable shipping service. We are not responsible for items lost during return shipping.
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5-10 business days.
If you received a damaged or defective item, please contact us at [CONTACT_EMAIL] within 7 days of delivery with photos of the damage. We will arrange a replacement or full refund at no cost to you.
For international orders, customers are responsible for any customs fees, duties, or taxes. These charges are non-refundable.
For return questions, please contact us at [CONTACT_EMAIL].